Quiz: How approachable are you at work?
Most people perceive themselves to be approachable on the job. But how do others perceive you? Here’s a little self-assessment to help determine where you stand. Next week we’ll chat about ways to let your inner-self shine and become more easily available to others while staying true to yourself.
Like it or not, most people judge us by our appearance. So take a few seconds throughout every day this week to notice what message you’re sending to customers and co-workers.
*Are you crossing your arms or legs? This sends a ‘back off’ message to others
*How about your facial expression? Do you tend to look serious, strained or even stern when you are busy or is your face relaxed – smiling or not? You may be silently telling people you don’t want to talk to them.
*Do you tend to be animated and easy to read or do you hold your emotions close? Are you inclined to show your frustrations publicly?
*What pace do you walk at? A fast clip can make it hard for people to get your attention.
*Do you make eye contact with strangers? Most people avert their eyes when they get within 10 feet of each other. Go ahead; look for a comfortable 2 seconds. I dare you!
February 13, 2012 at 8:41 am | Customer Service | 4 comments
Hello.This post was really motivating, particularly since I was browsing for thoughts on this topic last Thursday.
Glad you liked it! It’s funny how something that used to be as basic as approachability has fallen by the wayside. It’s time to bring stong interpersonal skills back into society. It makes life so much more interesting!
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Magicportna73, I’m happy to hear you are finding us helpful!