Personal Development Training

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Contract: LEU492-CS-HWI
Completion Date: 090301

When working with customers, customer service and sales professionals find that they draw upon their own inventory of personal traits, personalities, styles, actions and reactions.

Personal skills and traits when dealing with customers, such as the ability to relax, having strong personal confidence, poise, style, grace, posture and class, to name a few, are very important.

We are in the process of putting the final touches on materials for this Personal Development training program.