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Sales Training

  • Meet & greet customers
  • Understand customers' needs
  • Introduce product/service features & benefits
  • Represent company to customer
  • Take orders, deliver product/service
  • Increase market, call on customers

 

Engaging with a customer, in person, or on the phone, is one of the main building blocks of business success.  It happens every day in American business.

How the sales person meets, greets, engages with, discusses, relates with and understands his/her customer's need, is the first step.

Then, how the sales person shows his product's/service's features to the customer and discusses their respective possible benefits to the customer, is the second step.

Finally, if it looks like there is a need/benefit match, 'asking' for the order is the next step.

These simple steps, although laced with a multitude of variations of settings, in dustries, products, services, sales styles, customer needs, sales cycles, etc., will in great part determine if the customer's need can be satisfied, and ultimately if there is a sale.

We train sales people on the basics of selling.  We work with sales people on practicing the basics of selling.  Out students become VERY good at the basics of selling.

May we help your firm?

Sales:  The Least Time-Effective Process in All of Business

January 13, 2012
By Neil Mahoney

Making the sales process more time-effective is not easy because salespeople have so many unavoidable duties they must perform: call reports, expense reports, travel time, handling complaints, maintaining relationships... The list never ends.

Read on