Upcoming Events

Following, for your use, is a list of upcoming (and some recent events) for your business and training use. This list includes training programs and speaking engagements by our staff, along with upcoming conferences/etc. from national associations.

Download the flyer	March 29, 2011 Customer Service Workshop Hilton Garden Inn 225 S Broadway Rochester, MN More Information
Download the flyer	March 31, 2011 Customer Service Workshop Ramada Inn 205 W 4th St., Waterloo Waterloo-Cedar Falls, IA More Information
	April 4 - April 6, 2011 Social Media & Community 2.0 Hyatt Regency Boston, MA  www.iirusa.com/socialmedia/
Download the flyer	April 12, 2011 Customer Service Workshop Hyatt Regency - Wacker 300 Wacker Street Chicago, IL  More Information
	APRIL 22 - April 25, 2011 CCSMG Spring Conference Disney's Coronado Springs Resort Lake Buena Vista, FL www.ccsmg.org
	October 3-7, 2011 National Customer Service Week www.csweek.com
	October 5, 2011 2011 Twin Cities Customer Service Conf. DS Event Center St. Paul, MN www.2011tccsc.com
	November 14 - November 16, 2011 Customers 1st - 8th Annual North American Conference on Customer Customer Management Orlando, FL www.iirusa.com/naccm/

National Customer
Service Week

Just as a reminder for all the Twin Cities area customer service and sales professionals.

Remember that National Customer Service Week, is October 3-7, 2011.

A number of our clients will again this year be celebrating customer service within their organizations with a number of different events and parties and celebrations.

If we can help your organization celebrate your organization's great customer service during this week, we would welcome a call.

If you'd like to experience a great celebration day during this week, please consider joining us at the 2011 Twin Cities Customer Service Conference, Wednesday, October 5!

In the meantime, take a look at the Customer Service Week website:
www.csweek.com