Customer Skills Customer Service Customer Service Week Staff Training Achieve Excellence
Customers Love Our Training! (the most important part of a company)
Customer Service: 40% Mechanical, 60% Soft Skills
Remember: Customer Service Week, October 6-10, 2014
We train your staff. Your staff shines.
Moving people from ‘Average’ to ‘Excellent’: We do it.

Welcome

At Customer Skills your employees will learn to consistently engage your customers in a friendly, personalized, professional way that “Your Customers will Love!” Your employees will feel motivated and excited to start using the new skills they have learned in this interactive system.

Most employees do not have adequate training to effectively work with customers who are different than themselves. Customers come in all sizes, shapes, backgrounds, styles, personalities, temperaments, moods and motives. They all have unique needs, desires, impressions, perceptions and anticipations. Without addressing these variables, this will result in customer dissatisfaction, loss of business, and employee frustration.

Customer Skills is here to help convert weaknesses to strengths. Our 32-Point Modular System targets your exact needs and develops the essential skills needed to expand your business potential.

To learn more how Customer Skills could help increase your bottom line, click here for a complimentary 30 minute consultation or contact us directly at 612.242.8222.

Customer Survey Form

What is the most important aspect of your customer service skills that you would like additional training on?

Meeting/greeting the customerMultitasking techniquesUnderstanding personality stylesHaving good business mannersTop Ten tools in my customer service toolboxSpeak kindly of your competition

Your Name (optional)

Your Email (optional)

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